International debt collection
Is your debtor abroad? We specialise in cases against debtors in Germany — we handle large portfolios of cross-border cases on that market. We also operate across the EU and in selected countries beyond it — through a network of local partners who know the local law, language and business mentality.
What is international debt collection?
International debt collection means recovering receivables from a debtor located outside Poland — either foreign from the start (e.g. a German business partner of a Polish company), or a Polish debtor who has moved abroad and is hiding there. It is a completely different game from domestic collection — different law, different procedures, different language, different sanctions that actually affect the debtor.
We work through a network of local partners in every country where we handle cases. These are law firms, collection agencies and lawyers we cooperate with on a regular basis. We have a dedicated international collection team that knows 7+ unique sanctions tailored to the specifics of the debtor’s country — because what works in Germany will not always work in Spain.
Our specialisation is cases against debtors in Germany — we handle large portfolios of cross-border cases on that market. It is our biggest area of international activity. We also operate in the Czech Republic, Slovakia, Austria, the Netherlands, Italy and Spain. In total, 28+ countries within reach of our partners.
A border does not end the case — it only changes the tools.
How international debt collection works
- 01 Stage
Case and country analysis
We review the documents, verify the debtor and establish in which country they actually reside or do business. We match a partner and a course of action to that country’s specific law.
- 02 Stage
Demand letter in the debtor’s language
First contact and a formal demand for payment — in the debtor’s native language, citing local regulations. A completely different level of pressure than a letter in Polish or English.
- 03 Stage
A local partner takes over contact
The case goes to a partner in the debtor’s country — a law firm or collection agency that knows the local procedures, registers and business mentality. The debtor talks to someone “of their own”, not a distant company from Poland.
- 04 Stage
Local sanctions
We deploy pressure tools specific to the given country — entries in local debtor registers, local credit information bureaus, formal pre-court procedures. 7+ unique sanctions tailored to the specifics of the market.
- 05 Stage
Negotiations and a repayment plan
Once the debtor comes back to the table, we agree repayment terms taking into account the exchange rate, transfer costs and local tax specifics. We sign an agreement with a concrete schedule.
- 06 Stage
Closing the case
The money lands in your account in the agreed currency. We settle with the partner abroad, you receive one clear invoice — only after recovery.
How long does international debt collection take?
The duration depends on the debtor’s country, their legal situation and whether they respond to the first demands. Most cases are closed within 14–60 days of accepting the assignment. Our standard agreement runs for 90 days — a safe margin that covers even the more difficult cases. Cases against debtors in Germany are often closed fastest, thanks to a proven partner network and repeatable procedures.
For anyone who wants to recover their money.
We work for every company and every individual who has a debtor and wants to recover their money. No upfront costs — we take cases on a success fee, which is charged to the debtor. It does not matter whether it is one invoice or a portfolio of dozens of cases — the process looks the same, only the scale changes.
- 01 Exporters to Germany — our core specialisation. Large portfolios of cross-border cases, repeatable procedures, a proven partner network.
- 02 Companies trading across the EU — Czech Republic, Slovakia, Austria, the Netherlands, Italy, Spain, France, the Scandinavian countries. Full service in the local language and under local law.
- 03 Transport and logistics — overdue payments from foreign freight forwarders, principals and cargo recipients.
- 04 Cases against debtors outside the EU — selected countries where we have trusted partners. Individual analysis, because law and procedures differ significantly.
- 05 Polish debtors hiding abroad — debtors who have left Poland. We locate them in their country of residence and run the case under local law.